Finding a reliable company that will deliver a car from point A to point B is not as easy as we would like it to be. You cannot just open a directory and order this service, or find the necessary information on the Internet. It is imperative to check the carrier, because the probability of losing or damaging valuable cargo during auto auction transport is very high.
If the buyer’s choice has already fallen on some company, you need to start checking it. First you need to open the site. Rate its appearance. It is desirable that there be a section in which photos of the vehicle fleet, employees, office, managers were posted.
Be sure to check the information on the latest updates on the site. This can be done in the sections company news, blog. If the site is occupied, it means that the company is solid and cares about its reputation.
Now you need to go to the contacts section. One manager’s mobile number is not a contact. The address of the office must be indicated, preferably a direct contact of someone from the heads of the technical department.
If at this stage the firm has passed the test, you can move on to the next.
The situation here is very difficult. If geographically there is an opportunity to visit the office, that’s great. If this is not possible, you will have to find a way out. Sometimes the carrier and the buyer are separated by thousands of kilometers. It happens that there is even an ocean between them. Therefore, Internet services can be used for negotiations. Make sure to make personal contact. You can talk on Skype, use Zoom and other messengers with a video call function.
It is better to prepare for the conversation in advance. The client should sit down and think about what kind of information he wants to receive from the interlocutor. What questions to ask, what to clarify. You can even write down all these details for yourself on a piece of paper, so as not to forget important things. No need to be ashamed to ask questions, to find out. You are a customer who wants to use an expensive service. So it’s okay to ask a lot and they are different.
Legal side of the issue
It is mandatory to conclude an agreement. This can be a typical document for a company, if it has been successfully engaged in car transport auction for a long time, its legal department has already drawn up a suitable document. The customer should not sign it without reading it. You will definitely get acquainted with it in detail. If you need more time or a specialist consultation, you can take the document with you. The management is not interested in opposing this, because the document should not contain “small print” or other surprises.
If we are already talking about the legal side of the issue, then it is imperative to find out who will draw up the accompanying documents. This is usually done by the carrier. He prepares not only waybills, road sheets and other papers necessary on the way, but also insurance. Without its registration, not a single reputable company should undertake transportation of a car.