Choosing a company that transports vehicles is an extremely responsible task. When you use a particular carrier, you entrust it with an expensive thing, namely a car. For everyone, the value of the car is manifested in different ways: for some – it’s memories of times that will not return. Others, in turn, are simply the owners of a unique vehicle. Therefore, this decision must be considered and taken in favor of reliable customer service logistics. Reliability, in this case, is a set of criteria, which we will analyze on the example of our company.
Services of our logistic customer service
We offer customer service in logistics of the highest quality. We have many years of experience in this field. We have qualified and experienced freight forwarders, logisticians, lawyers, drivers, mechanics and other workers who form a well-coordinated team. Due to this, we have no competition in the organization and implementation of car transportation. Each order is controlled, and advanced information technology is responsible for the smooth operation of each stage of the process. We provide all the necessary documentation to fulfill the order and insurance coverage against accidents.
Equipment of our customer service in logistic
Our trucks are a modern and proven fleet of vehicles with different functionalities. In addition, all trucks are equipped with a navigation system that allows you to track them throughout the transport route. Of course, even the most advanced technology is nothing without the right people to monitor its effective use. Therefore, our staff includes extremely experienced and highly qualified specialists.
We provide the customer with a choice between types of transportation. Don’t worry, because there are only two of them, despite this, they have significant differences between them.
Open type of transportation customer service logistics
Open transportation is a type of transportation that involves the delivery of a car on an open trailer. Such a structure is a platform attached to a truck, which consists of a bottom that houses cars and wheels that help to move. This type of transportation allows you to transport up to ten cars simultaneously, which are fixed with seat belts to the platform. The number of cars that will be placed on the trailer depends on its type and size. All actions, including loading and unloading operations are performed in accordance with the regulations, so we can guarantee the safety of the car owner who has chosen this type of transportation. Open transportation is an economical way of delivery, which is carried out at the highest level thanks to the employees of our company. We recommend it to owners of mid-range cars, or people who need to transport a broken or broken vehicle. Please note that if your vehicle is damaged, this information must be reported to the operators in advance so that we can prepare the appropriate conditions for the service.
Enclosed type of transportation logistics customer service
Enclosed transportation is the transportation of a car on a trailer, which is limited on all sides by walls. Similar to the open type, this design is attached to the truck, which causes the movement of the trailer. Only one car is located in an enclosed trailer. In addition, it is equipped with hand sensors that alert the driver to possible trouble. At the request of the client, our company can also carry out video surveillance of the place where the vehicle is located. The closed trailer guarantees additional safety, as it protects the car from environmental factors. Dust, stones, debris, hail, excess moisture and sunlight – this will have to be forgotten if you choose closed transportation. It also ensures complete confidentiality, i.e. no one but the driver will know what the trailer is carrying. Additional safety requires additional costs, so this service is preferred by owners of rare, vintage, sports, unique and elite cars.
Additional features of our logistics customer services
Our company performs delivery in the specified terms which are registered in the contract. However, at the request of the client and additional payment, we can put his car first in line for departure. In addition, if he has chosen open transportation and is concerned about his vehicle, we will put him first on the load. Such actions will help to minimize the hands of the car, during the delivery of what is in the neighborhood. We also perform transportation according to the specified coordinates of the client. In the classic version, the car is delivered to the terminal, from which, in the future, the customer picks up the cargo. With our service “door delivery” you will be able to avoid unnecessary worries. You will not have to think about how to get to the delivery point, you will not have to stand in traffic jams. Queues and signing of all documents will bypass you, because your car will arrive at the address you specified. Whether it is a house, a garage cooperative or a parking space, the only requirement on your part is to be at the specified coordinates at the appropriate time.